Terms of Service
Last revised: July 2026 — Please read these terms carefully before using the Molzu platform.
Free Starter Plan Available
No Credit Card Required
Instant 60s Onboarding
Agreement Overview
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User" or "Customer") and Molzu regarding your access to and use of the Molzu CRM application, sequences, and related services.
1. Acceptance & Account Responsibilities
- •By creating an account or using Molzu, you agree to comply with all terms herein.
- •You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
- •You must provide accurate, current, and complete registration information during signup.
2. Acceptable Outreach & Compliance
- •Molzu provides tools for email automation and WhatsApp messaging. You agree to use these tools in compliance with all applicable local and international laws (such as CAN-SPAM, GDPR, and CASL).
- •Purchased or harvested spam email lists are strictly prohibited. Unsolicited spamming may result in immediate suspension of outreach capabilities.
- •Multi-channel messaging must honor opt-out and unsubscribe requests promptly.
3. Data Ownership & Privacy
- •You retain 100% ownership of all contact lists, leads, proposals, and customer data uploaded to or generated within your Molzu workspace.
- •Molzu does not sell, rent, or trade your lead data or sequence templates to third parties.
- •Data security protocols and backup routines are maintained in accordance with our Privacy Policy.
4. Workspace Governance & Sub-Accounts
- •Personal Workspaces are scoped to individual account holders.
- •Company Workspaces allow administrators to assign lead ownership and grant role-based access permissions (RBAC) to team members.
- •Workspace administrators remain responsible for all team member actions within their organization.
5. Subscriptions, Payments & Refund Policy
- •Molzu offers Free Starter and paid subscription tiers (such as Pro and Team plans). Subscriptions auto-renew unless canceled prior to the renewal date.
- •Subscription fees are generally non-refundable once the billing period has started, except under limited circumstances (such as duplicate charges, unauthorized transactions, or technical service failures requested within 7 days) as detailed in our Refund Policy.
- •You may cancel your subscription at any time via workspace settings to stop future auto-renewals.
6. Service Availability & Modifications
- •We strive to maintain maximum operational uptime. Scheduled maintenance and feature updates will be communicated in advance whenever feasible.
- •Molzu reserves the right to modify or update these terms at any time. Continued use of the platform following updates constitutes acceptance of the revised terms.
Have questions regarding our Terms of Service? Reach our legal team directly at info@molzu.com.
Ready to Turn More Leads Into Paying Clients?
Consolidate your leads, outreach, follow-ups, meetings, and proposal tracking into one intelligent CRM workspace today.